FAQs
How do I make a purchase?
Shopping on our site is quick and easy:
- browse the catalog and click on the product you are interested in
- on the product page select the color you prefer
- click Add to Cart
- a summary window will open, click on View Cart and proceed with the purchase
- enter your shipping address and payment information to complete your order
You can check and modify the contents of your Cart at any time.
Do I need to register to complete the purchase?
No, you do not need to be registered on My account to make purchases.
However, registration is fast, free, secure and allows you to access many advantages:
- receive updates on your order and check past purchases
- create your wishlist
- receive exclusive updates from Deasai
Click here to sign up!
What are the payments methods accepted?
We accept all major credit and rechargeable cards (Visa, MasterCard and Postepay). You can also pay with Apple Pay and Google Pay, a quick and easy way to pay using cards saved in the Wallet app on your iPhone or with cards saved in your Google Account.
How long will it take for my order to be processed?
Orders are processed in 1-2 working days from the date of their receipt in our system.
How much are the shipping costs?
Shipping is always free for purchases over € 90.
For orders under € 90, shipping is € 6 nationwide.
What are the delivery times?
Throughout Italy, delivery takes place approximately within 1-2 working days from when the order is entrusted to the courier, with the exception of Sicily, Sardinia, Calabria and the disadvantaged areas where delivery may take an extra day.